Website BCI Controls
RECEPTIONIST / ACCOUNTING CLERK
Job Purpose:
Serve as the first point of contact for the organization, representing the company with professionalism and efficiency. This role supports both front office operations and the accounting team, ensuring smooth daily workflow and allowing staff to focus on client service, sales, and operational priorities.
Primary Job Duties:
Front Office & Administrative Support
- Manage a multi-line phone system, directing calls to appropriate team members promptly
- Provide general clerical support including filing, typing, and document handling
- Receive, sort, and distribute incoming mail daily
- Monitor and respond to multiple email inboxes
- Greet visitors, vendors, and clients; manage sign-in procedures and notify internal contacts
- Maintain a clean, organized reception area and conference rooms
- Assist with coordination of company meetings, trainings, and team events
- Order, receive, and stock office supplies; maintain kitchen/café amenities
- Manage daily kitchen upkeep, including loading and running the dishwasher
- Coordinate travel arrangements and logistics for staff as needed
- Schedule and coordinate training for field technicians and team members
Accounting & Operational Support
- Assist with purchase order creation
- Enter order confirmations into internal systems
- Research and resolve vendor invoice discrepancies, including missing or incorrect PO information
- Maintain accurate customer and vendor account records
- Manage tax documentation, including vendor requests and tax-exempt forms
- Respond to vendor payment inquiries and review account statements
- Create shipping labels and monitor shipping accounts (FedEx, UPS)
- Generate subcontracts and assist with compliance documentation
- Process credit card transactions as needed
- Support ordering of uniforms and additional office supplies
Additional Duties
- Perform other office and accounting-related duties as assigned
Knowledge, Skills & Education Qualifications:
Technical skills and education:
- Exposure to general accounting and working in an office environment
- Data entry skills
- General math skills
- High school diploma or equivalent; some college preferred
Skills & Abilities
- Strong data entry and basic math skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple tasks and prioritize effectively
- Strong verbal communication skills with a professional, friendly demeanor
- Self-motivated with the ability to work independently
- Team-oriented mindset with a positive attitude
- Professional appearance and conduct
- Commitment to providing timely, accurate information to support team success
- Strong customer service focus for both internal and external stakeholders
Technical Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)